The Children's Home Society of New Jersey - Toms River

  • Director of Trauma Informed Behavioral Health Clinic

    Job Location US-NJ-Trenton
    Posted Date 4 months ago(7/12/2018 5:28 PM)
  • Overview

    The Director of Trauma Informed Behavioral Health Clinic for young children, youth, and families will develop quality trauma informed behavioral health services responsive to community child and client needs. Actively participate in planning proposals for funding with grant writing and proposal development team. Assist grant writers in identifying best practices, articulating the rationale for program approaches, developing program designs, providing data on performance outcomes, and budgeting. Present innovative ideas and basic understanding of trauma’s impact on young children.



    Responsibilities include:

    Program Development

    • Provide individual and group counseling for children and families to ensure systems are effective and efficient; help keep up with family needs, trends and issues; identify community partnerships that must be maintained or developed; and to obtain and maintain certifications
    • Develop service and funder mix such that Behavioral Health Services Department earns revenue to meet or exceed expenses, with the support of Chief Financial Officer and agency leadership
    • Establish program goals, objectives and outcomes and track performance compared to targets at least monthly.
    • Develop material for group sessions and workshops.
    • Assist in setting up and conducting training programs, planning meetings, writing manuals of procedure, developing policy and carrying out evaluation.
    • Manage program budgets, carefully tracking revenue and expenses. Collaborate with Chief Financial Officer to manage billing and coding in order to ensure accuracy and payment to the agency for services rendered. 
    • Maintain excelled relationships with contractual and funding organizations. Prepare and submit government and funder-required reports. 
    • Maintain and develop positive relationships with community agencies, including NJ Division of Child Protection and Permanency (DCP&P), NJ Division of the Children’s System of Care (CSOC), Care Management Organization (CMO), Mobile Response and Stabilization Services (MRSS), and other service providers.


    Staff Supervision and Professional Development

    • Provide individual clinical and administrative supervision for direct service staff, including social workers, interns and administrative personnel. Provide weekly group and individual case supervision.  Administrative supervision should be at least monthly. The agency currently uses the Supervision for Success model to engage staff, elicit their ideas for achieving their goals, and focus on professional development needs.  Training in the model will be provided.
    • Solicit and incorporate staff input into clinics vision, service mix and processes, and facilitate alignment with trauma-informed principles and practices. Ensure staff understanding of program goals and objectives and outcomes. 
    • Plan and coordinate staff professional development to ensure staff have skills, abilities and resources to deliver effective and quality services. Develop and implement professional development plans for staff that include internal and external training opportunities. Track staff training completion and collaborate with agency Human Resources and Professional Development colleagues.
    • Ensure staff are skilled in a mix of appropriate evidence based and trauma informed approaches and match family needs with appropriate methods and modalities.
    • Facilitate case rounds and conferencing sessions, fostering team work and skill building.
    • Coach staff in assessing effectiveness of individual cases, their work, and the work of the department, including understanding assessment tools, evaluative measures, outcomes and data.
    • Work in conjunction with Human Resources department to shape job descriptions; recruit, hire, train and evaluate staff; and handle personnel issues including assessing skill growth opportunities, and corrective action, disciplinary, and termination processes.
    • Review and process workers’ service documentation and assign new cases to staff. 
    • Supervise and support therapists working toward licensure and social work interns, ensuring a quality learning experience; or support their supervision by others.


    Systems Development

    • Develop and implement systems to track cases, case flow, services and outcomes.
    • Manage recruitment efforts and community partnerships to achieve and exceed level of service expectations.
    • Work with Evolv support staff to ensure electronic health record system meets behavioral health program needs; data is entered accurately into the system; and that system produces data and reports efficiently.
    • Collaborate with finance department to develop and implement systems to track revenue, expenses, billing, appeals and cash flow.
    • Collaborate with agency facilities staff to ensure that space meets all fire safety, safety and administrative code requirements.
    • Serve on agency management team to support the work of the agency overall and the work of the President and CEO.


    Quality Assurance

    • Serve on the agency accreditation committee. Lead efforts to secure and maintain accreditation for agency behavioral health programs, such as with Council on Accreditation (COA) in collaboration and with the support of the grant writing and program development team.
    • Perform periodic quantitative and qualitative reviews of program services in accordance with the agency’s Policies and Procedures. Proactively address concerns.
    • Ensure that the programs under supervision adhere to all relevant state and federal regulations, codes, rules, policies and procedures. Keep abreast of policy and regulatory changes.  Ensure programs are delivered within the operating standards and policies of the agency. Produce or supervise the production of quality assurance reports required by the NJ Office of Licensing.
    • Ensure client have input into their services; input is documented; and services align with input.
    • Mediate grievances by clients and staff regarding programs and program personnel in accordance with established CHSofNJ Policy and Procedures.
    • Respond to requests for information from the agency Ombudsman.
    • Serve on agency Quality Assurance Committee.



    Educational Requirements


    Master’s degree from an accredited school of social work, counseling, or other accredited program in the helping professions.  Licensed Clinical Social Worker (LCSW) required.


    Experience Requirements:  

    • 5 years of post-master’s professional experience managing a behavioral health clinic or center working with traumatized children and families in a diverse urban area, including supervision of clinical social workers; additional years of experience preferred.
    • Understanding and experience with a mix of payment systems, including Medicaid, DCF/county contracts, third party fee for service and experience with budgeting, and managing contracts, grants, and audits.
    • Experience with Cloud-based data entry and reporting systems (Evolv preferred)
    • Experience overseeing child welfare services.
    • Experience in program planning, systems development, accountability, and evaluation.
    • Demonstrated leadership ability, excellent organizational ability, proven ability to establish and maintain positive. community relationships, and proven ability as an effective clinical case conference teacher and supervisor.


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