The Social Service Specialist/Doula will assist with prenatal, labor and birth, as well as postnatal services as needed and must have a flexible work schedule based on the needs of the program participants.  Doula may assist with a caseload of 20-22 participants for the year.

Bilingual Required:

Languages within English and Spanish

• Provide emotional support, physical comfort and information to the pregnant woman, birthing person and her family during the prenatal, labor & delivery, and postpartum periods.
• Meet with participants for a minimum of eight visits, lasting 1.5-2.0 hours, in both prenatal and postpartum periods. Assist families in initiating and strengthening the parent-child relationship.
• Identify needs and refer families to additional community resources, including healthcare and basic necessities, refer families to Case Manager for more intense needs.
• Assist families in establishing a birth plan and increase the family’s ability to problem solve and advocate for themselves and their children, especially during the birth process.
• Be on-call to respond call/texts and are available for support clients in between visits.
• Be on-call and available to leave for the hospital to attend and support the laboring mother and her family during the intrapartum, and immediate postpartum period.
• Be able to participate in meetings, conferences, webinars, trainings and check in, etc. as needed.
• Be able to prepare, organize and provide informative lives in Facebook/Private Group.
• Keep records in accordance with organizational polices, protocols and regulations set by accrediting agencies.
• Make sure to enter all necessary data into the agency’s designated database system no later than 24 hours.

Educational and Experience: Qualifications:

High School Diploma is required for this position.

Must be trained and certified in the Health Connect One (HC1) Community-Based Doula curriculum. Bilingual (English/Spanish) is required.  Previous experience in roles such as a Community Health Worker, Patient Navigator, Home Visitor, or Health and Wellness Coordinator is a plus. Agree to enroll as a Medicaid provider with the organization; Experience working with the Hispanic Community-urban settings.