About Exchange Parent Aide (EPA): The EPA intervention is an evidence-supported service model forming part of a comprehensive, statewide family support services continuum that will provide supportive and educational in-home services for parents/caregivers. EPA will provide parents/caregivers with individualized family support, effective parenting skills and strategies, and teach them about enhanced social connections, social-emotional competency, child safety, and child development.

DESCRIPTION: The Program Administrator will be responsible for providing visionary leadership and strategic direction to ensure the effective delivery of services aimed at supporting EPA families in Monmouth, Ocean, and Mercer Counties. This position is part of the EPA Program, which aims to strengthen families through parent education, support, and case management in the homes of at-risk families. The Program Administrator will oversee all aspects of EPA operations within the agency, including staff supervision, program development, financial management, and community outreach. In addition, the Program Administrator works closely with the Department of Children and Families (DCF) to implement, monitor and report progress on EPA. This role requires a leader who shows compassion with a strong commitment to enhancing the well-being of families and cultivating a supportive organizational culture.

Schedule: 17.5 Hours Per Week

Salary Range: $46.70 to $49.45 Per Hour

Benefits: Prorated Paid Time Off

KEY RESPONSIBILITIES:

Strategic Leadership:

• In collaboration with DCF and National Exchange Club (NEC), develop and implement strategic plans that are in alignment with EPA’s mission, goals and agency accreditation process.
• Hold a high degree of accountability for ongoing enhancement in EPA service delivery and program development.
• Monitor trends and adapt strategies to meet evolving community needs.

Program Development and Management:

• Oversee the agency’s development, implementation, and evaluation of EPA while adhering to EPA’s Standards of Operation and Practice.
• Ensure that the EPA program is conducted through a culturally sensitive lens, including promoting inclusivity and diversity.
• Implement quality assurance measures to monitor service effectiveness and client satisfaction.
• Address any issues or concerns related to program delivery promptly and effectively.

Staff Supervision and Development:

• Effectively supervise Program Manager/Supervisor.
• Provide clinical support to the entire program.
• Foster a positive work environment that promotes teamwork, professional growth, and employee well-being.
• Conduct regular performance evaluations and implement professional development plans, that includes sending at least one staff member to the annual National Symposium.
• Provide additional support to employees with lived experience.

Education and License Requirements: Master's degree in social work with a LCSW or LICSW and five years’ experience managing a program OR Master's degree in business or related field is appropriate; at least two years’ experience with children and families; two years of management and supervisory experience.